Suzuki responds to Fronx safety issue, issues recall

Suzuki NZ has contacted Fronx customers. Photo: Suzuki

Suzuki Motor Corporation has responded to ANCAP’s one-star rating of the Fronx and the safety organisation’s recommendation that there should be no rear seat passenger. 

Suzuki has released a statement that it “acknowledges the recent ANCAP assessment of the 2025 Fronx Hybrid” and the manufacturer has taken “decisive action, including the implementation of a thorough investigation”.

“Customer safety is non-negotiable and remains Suzuki’s highest priority across Australia and New Zealand,” the statement says.

As the investigation continues, Suzuki has identified a VIN range of potentially affected vehicles for which a voluntary safety recall is being announced.

It appears that the functionality of the rear seat belt retractor mechanism may not perform as designed and as a potential consequence excessive belt length may release in the event of collision. This may result in injury.

Suzuki New Zealand is contacting all Fronx customers and advising whether their vehicle is affected or not. Customers with affected vehicles are requested to immediately cease using the rear seats.

Suzuki Motor Corporation is committed to transparency and safety of Suzuki owners and drivers throughout Australia and New Zealand and are taking the necessary steps to ensure all affected vehicles are addressed as soon as possible.